West Elm Rug Complaints

At west elm we ve got a range of rugs in an assortment of shapes sizes and styles to blend in with your existing decor pieces like sectionals coffee tables lamps and art.

West elm rug complaints.

The rug was tufted wool made. Rug 1 arrived with a 4 cut through it maybe not their fault as it could have occurred in shipping but also a few stains on the rug. Pick perfect rugs for your home or office at west elm the right rug can turn practically any room into a designer inspired space that you love spending time in. Rotating your rug will promote even surface wear extending its life and decreasing the likelihood of the rug pad or exposed rug back adhering to the floor surface where they are placed.

Broken new bed and mattress. But even at stores like crate and barrel and west elm you can easily pay more than a thousand dollars for a large rug. Complaints reviews west elm stinky wool rug smelly rug and horrible customer service i purchased a gorgeous 8x10 wool rug from west elm about 3 1 2 or 4 years ago. I pulled each one out off its rack and touched it ran my hand over it and made a decision on how durable it would be in high traffic areas.

West elm s modern rugs come in a variety of prints and solids. Cheapest 4500 leather couch on the market. I would never buy it again. All in all a good experience.

We called in samples of 38 rugs all of which had positive owner reviews. I did not need to unroll the rug far before shipping it back. Just as an fyi the west elm souk rug is very pretty but sheds like crazy. The west elm phone rep was courteous responsive and refunded my money for that purchase.

Took my money did not deliver product but did not refund. You have to first comb it with your hands to get all of the massive balls of wool off. Literally just by walking over it once you will have handfuls of wool all over the place. The only reason for 4 rather than 5 stars is a because it was lame to order.

I would spend the extra money and get a genuine moroccan rug. Rotate or reposition your rug and or rug pad every 3 months. Store your rug by rolling it front side out and wrapping in cloth for protection. Choose from contemporary rugs modern wool rugs and hand woven rugs.